Good Service and a Few "Extras" - Lessons Learned from Virgin

No one likes to fly these days with the bloated price of tickets, the surcharges for luggage, the long security lines and bad attitudes. Not to mention airlines are getting really bad press on a daily basis. But there is an airline that's trying to attend to customers in a way we might be able to all learn from in my opinion, Virgin America. Make Something Unfun, Fun They have very cool pink and purple mood lighting on the planes and fun lounge music playing when you get on. It takes the ed